Privacy policy.

At Ahmeds Frozen Foods, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Delivery and billing addresses

  • Order history

  • Payment information (processed securely via third-party payment gateways)

  • Any other information you voluntarily provide (e.g., via contact forms or email)

We also collect non-personal data, such as your browser type, IP address, and pages visited, to improve our website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Respond to inquiries and provide customer support

  • Improve our services and website

  • Send important updates or promotional offers (only if you opt-in)

  • Ensure security and prevent fraud

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your data with trusted third-party service providers who assist us in operating our business (e.g., delivery services or payment processors), but only to the extent necessary and under strict confidentiality.

4. Data Storage and Security

We take data protection seriously. All personal data is stored securely, and we implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (unless we are legally required to retain it)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at ahmeds-frozen-foods@gmx.com.

6. Cookies

Our website uses cookies to improve user experience, monitor traffic, and enhance functionality. You can control or disable cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page with the “Last updated” date shown below.

Last updated: October 2019